Privacy Policy

1 Introduction

3jl7 ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the 3jl7 online casino platform ("Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal information in connection with your use of the Platform, including all games, payment services, promotions, and customer support features.

This Policy applies to all users of the 3jl7 Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact our support team. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy is to be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are available on the 3jl7 Platform.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 3jl7 is the personal information controller responsible for your personal data collected through the Platform.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and ensuring compliance with applicable privacy laws. You may contact our DPO directly using the contact details provided in Section 15 of this Policy.

3 Personal Data We Collect

3jl7 collects the following categories of personal data from players and Platform visitors:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Philippine mobile number or email address used for registration
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine Passport, Driver's License, SSS ID, PhilHealth ID, UMID)
• Proof of address documents (e.g., utility bills, bank statements issued within the last 3 months)
• Selfie photographs taken for liveness verification purposes
• Source of funds documentation where required by anti-money laundering regulations

3.3 Financial & Transaction Data

• GCash account number or PayMaya account details
• Bank account details (BPI, BDO, Metrobank, UnionBank, or other accepted banks)
• Deposit and withdrawal history, including amounts in Philippine Peso (PHP) and timestamps
• Bonus and promotional credit history
• Wagering history and game session records

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs
• Cookie identifiers and similar tracking data (see Section 8)

3.5 Communications Data

• Records of your communications with our customer support team, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Marketing communication preferences

4 How We Collect Your Data

3jl7 collects personal data through the following means:

• Direct collection: Information you provide when registering an Account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; fraud and sanctions screening data from compliance databases; payment confirmation data from GCash, PayMaya, and banking partners.

5 How We Use Your Data

3jl7 uses your personal data for the following purposes:

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 3jl7 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including operating your Account, processing transactions, and providing gaming services.
• Legal obligation: Processing required to comply with applicable laws, including KYC verification, anti-money laundering obligations, PAGCOR reporting requirements, and tax regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

3jl7 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Third-party services that assist us in verifying your identity and age in compliance with regulatory requirements.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment partners, solely to process your deposits and withdrawals.
• Fraud and compliance screening services: Providers that screen transactions and player profiles against sanctions lists and fraud databases.
• IT infrastructure and cloud service providers: Hosting, database, and security service providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other government bodies where we are legally required to disclose information.
• Law enforcement: Where required by a valid court order, subpoena, or other legal process under Philippine law.

8 Cookies & Tracking Technologies

3jl7 uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Analytics cookies: Used to understand how players use the Platform, which pages are most visited, and where errors occur. This data is aggregated and anonymized.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used only with your consent to deliver relevant promotional content within the 3jl7 Platform.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform.

9 Data Retention

3jl7 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account and KYC data: Retained for a minimum of 5 years from the date of account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: Retained for 3 years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

10 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jl7:

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing your request.

11 Data Security

3jl7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and the 3jl7 Platform is encrypted using TLS 1.2 or higher (256-bit encryption).
• Encryption at rest: Sensitive personal and financial data stored in our databases is encrypted using AES-256.
• Access controls: Access to personal data is restricted to authorized 3jl7 personnel on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: Available for all player accounts and mandatory for administrative access to our systems.
• Regular security audits: Our systems undergo regular penetration testing and security audits by independent third-party security firms.
• Incident response: We maintain a documented data breach response plan and will notify affected players and the National Privacy Commission within 72 hours of discovering a breach that poses a risk to your rights.

12 Children's Privacy

The 3jl7 Platform is strictly intended for individuals who are 21 years of age or older, as required under applicable Philippine online gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the associated Account, delete the personal data, and return any deposited funds at our discretion. If you believe that a minor has registered on the 3jl7 Platform, please contact our support team immediately.

13 Third-Party Links

The 3jl7 Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 3jl7 Platform. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any third-party services you access.

14 Changes to This Policy

3jl7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: Data Privacy Request – [Your Registered Name]
• Response time: We aim to acknowledge all privacy requests within 3 business days and resolve them within 30 calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.